Refund policy
Refund & Return Policy
At NEXA MOBILE, we want you to be completely satisfied with your purchase. We offer a 7-day return and money-back guarantee on all products.
Eligibility for Return:
- Product must be unused and in original condition
- Must be in original packaging with all accessories included
- Return request must be made within 7 days of delivery
How to Initiate a Return: Contact us within 7 days of receiving your order:
- 📧 Email: dipankarbhowate1@gmail.com
- 📞 Phone: +917588234866
- Please include your Order Number and reason for return
Refund Process:
- Once we receive and inspect the returned product, refund will be processed within 5-7 business days
- Refund will be credited to your original payment method
Non-Returnable Items:
- Products damaged due to misuse or negligence
- Products without original packaging or missing accessories
Exchange Policy:
- We offer exchanges for defective or damaged products received
- Exchange request must be made within 7 days of delivery
Contact Us: NEXA MOBILE 📧 dipankarbhowate1@gmail.com 📞 +917588234866 🌐 nexamobile.shop